All patterns and digital downloads from Skein Queen are delivered to you immediately after purchase.

Under EU consumer law, you'd normally have 14 days to withdraw from an online purchase. Because digital products can't be "returned" once downloaded, that right doesn't apply once you've agreed to instant delivery. At checkout, I ask you to confirm you understand this and consent to receiving your download straight away.

If you have any problem with a pattern (a fault, a mistake, or you didn't get what you paid for) get in touch and I'll sort it out. This waiver is about the digital-delivery cooling-off period specifically, not about your consumer rights if something's actually gone wrong.